bdt's commitment to responsible gaming
Betting and casino games should be for entertainment — not a source of stress or harm. bdt provides useful tools and support to help you play within healthy limits.
What is responsible betting?
Betting and online casino games are a form of entertainment for many people. But when play goes out of control, it can harm your family, finances, and mental health. At bdt, we believe every user should have a healthy limit when it comes to playing.
Responsible gaming means only betting what you can afford. Repeatedly placing bets to recover lost money, or continuing to play despite financial difficulty, is not a strategy — it is a sign of a problem. These matters are covered in detail in our terms and conditions.
The minimum age to use the bdt platform is 21. No one under 21 may create an account or participate in any game or betting activity. We apply strict verification measures to protect minors. Parental awareness is essential for protecting underage family members.
Your personal information is kept secure in accordance with our privacy policy, and any responsible gaming request — such as self-exclusion or setting a limit — is handled confidentially.
Tools to keep yourself in control
Deposit Limit
Set a maximum amount you can deposit daily, weekly, or monthly. Once a limit is set, it takes effect immediately.
Session Time Limit
Decide how long you want to play in one sitting. You will be automatically alerted when the set time is up.
Self-Exclusion
You can request to have your account suspended for a fixed period (30 days, 3 months, or 6 months) or permanently.
Loss Limit
Betting stops automatically once you reach a set loss amount. This protects you against total daily or weekly losses.
24/7 Live Chat Support
If you feel you have a problem at any time, chat directly with our support team in Bengali or English.
Reality Reminder
At regular intervals, a summary of how long you have been playing and how much you have spent is shown, keeping your actual expenditure visible.
Warning signs of a problem
If you or someone close to you shows any of the signs below, consider seeking help. Acknowledging the problem is the first step toward recovery.
Self-Exclusion Request
If you feel you need a break, fill in the form below and send it to our support team. We will deactivate your account as soon as possible.
Our support team reviews this request 24/7. A confirmation will be sent to your email as soon as possible.
Where to find support
Seeking help rather than facing this alone is the sensible choice. You or your family can get assistance from the sources below.
bdt Live Chat Support
Chat with us in Bengali or English through our live chat, available 24 hours a day, 7 days a week. Our team is always ready to help with self-exclusion, limit setting, or any other support you need.
Email Support
For more private communication, write to us at [email protected]. Our team will reply as soon as possible.
Family and close ones
Talk openly with family and trusted friends. Their support is one of the most effective forms of help. Family members can also contact us if someone they know is in difficulty.
Professional Counselling
Speak with a mental health professional or addiction counsellor. Professional support is available from government and private mental health centres in Bangladesh.
Our FAQ section has detailed answers to various responsible gaming questions. Do not hesitate to seek help — acting in time is always the right decision.
bdt's commitment
We believe entertainment should never cause harm. bdt always considers user safety and wellbeing with the highest priority. For players 21 and over, with responsibility.