bdt's Privacy Policy
Your personal information matters to us. This policy explains in detail — what information bdt collects, why it collects it, and how it is kept secure.
Introduction and Scope
bdt (bdtapp.cam) operates an online entertainment and betting platform for users in Bangladesh. We believe you should have control over your personal information. This privacy policy makes clear what information we collect, for what purposes we use it, in what circumstances we may share it with third parties, and what your rights are.
This policy applies to users in Bangladesh and is prepared in accordance with applicable data protection regulations. If you would like to know more about our terms and conditions, please read that page. We encourage you to read this policy carefully before using our services.
What Information We Collect
bdt collects various types of information to improve your experience and to operate the service properly. The information collected is categorised below:
2.1 Registration and Identity Information
We store the information you provide when creating an account, such as:
- Full name and date of birth (for age verification — the minimum age to use the service is 21)
- Mobile number and email address
- Country and district of residence
- Preferred language
2.2 Financial Transaction Information
Relevant financial information is recorded during deposits and withdrawals. When transactions are made via bKash, Nagad and Rocket, the associated mobile wallet number and the date and amount of the transaction are stored. We do not store full card numbers or bank account details.
2.3 Usage and Activity Information
Certain information is generated automatically when you use the platform:
- Login history and session duration
- Gaming history, bet details and results
- Bonus claim and usage records
- Customer support contact history
2.4 Device and Technical Information
To ensure security and prevent fraud, we collect some technical information, such as IP address, browser type, operating system and device identifiers. The use of cookies and similar technologies is discussed in detail in Section 7.
Purpose of Using Information
bdt uses your information only for specific and legitimate purposes. These are:
- Account management: For registration, verification and account security.
- Transaction processing: To handle deposits, withdrawals and bonus-related activities.
- Customer support: To properly resolve your questions and complaints.
- Fraud and abuse prevention: To maintain the security and fairness of the platform.
- Service improvement: To analyse user experience and make the service better.
- Age verification: To confirm that all users are at least 21 years old.
- Legal obligations: To keep records required to comply with applicable laws and regulations.
We do not sell your information to third parties for marketing purposes, and we do not send promotional communications without your consent.
Information Sharing and Disclosure
bdt does not generally share your personal information with third parties. However, information may be shared in the following specific circumstances:
4.1 Service Provider Partners
To operate the platform, we use the services of certain trusted third-party organisations — such as payment processors, technology providers and security specialists. These organisations are given only the information necessary to carry out their specific tasks and are required to comply with our privacy standards.
4.2 Legal Requirements
Information may need to be disclosed to comply with court orders, lawful requests from government authorities, or applicable laws. In such cases, we disclose only the minimum information necessary.
4.3 Fraud and Security Protection
If a user's activity is believed to be connected to fraud, money laundering or other illegal activity, information may be disclosed in the interest of cooperating with the relevant authorities.
4.4 Business Transfers
In the event of a business restructuring, merger or acquisition, your information may be transferred to the new operating entity. You will be notified in advance and the same privacy protections will be maintained.
Data Retention and Security
Your information is kept secure through SSL encryption and industry-standard cybersecurity technology. Our servers and databases undergo regular security audits.
5.1 Data Retention Period
We retain your information for as long as your account is active. Even after an account is closed, certain information may be kept for a defined period due to legal obligations, anti-money laundering regulations and potential dispute resolution needs.
5.2 Data Security Measures
- All communications are encrypted using TLS/SSL
- Payment information is stored in a PCI DSS-compliant manner
- Passwords are never stored in plain readable form (hashed and salted)
- Access to internal systems is restricted to authorised staff only
- Automated monitoring is in place to detect suspicious activity
No data transmission over the internet is completely risk-free. However, we take every possible step to protect your information.
Your Rights
As a bdt user, you have certain rights over your own information:
6.1 Right to Access
You may request to know what information we hold about you. We will respond within a reasonable time.
6.2 Right to Correction
If your profile contains incorrect or outdated information, you may request a correction. Contact customer support and we will make the necessary changes.
6.3 Right to Request Deletion
In some cases you may request that your information be deleted. However, certain information may need to be retained for a defined period due to legal obligations or dispute resolution needs.
6.4 Right to Opt Out of Marketing
If you wish to stop receiving promotional communications, contact customer support at any time or use the unsubscribe link in any email.
6.5 Rights Related to Responsible Gaming
We may use information about betting behaviour to identify problematic gaming patterns and to activate responsible gaming tools. This is done in your interest, and you can also use these tools yourself.
Cookies and Tracking Technologies
bdt uses cookies and similar technologies to keep the website and app running smoothly and to improve user experience.
7.1 Types of Cookies We Use
- Essential cookies: Strictly necessary for login sessions and security.
- Functional cookies: Remember your language preference and settings.
- Analytics cookies: Collect anonymous statistics to understand how the platform is used.
You can disable analytics cookies in your browser settings. However, disabling essential cookies may cause some features to not work properly.
Protection of Underage Users
bdt's services are strictly for adults — the minimum age to register is 21. We never knowingly collect information from anyone under 21. If it is found that information from an underage person has been collected by mistake, it will be deleted immediately and the associated account will be closed.
Changes to the Policy
This privacy policy may be updated from time to time to keep pace with changes in the market, technology or law. If significant changes are made, we will notify you by email or via a notice on the platform.
Continuing to use the service after changes have been made will be considered as consent to the new policy. We therefore recommend reading the policy again after any update. For general questions, you may visit our FAQ page.
Contact and Complaints
If you have any questions, comments or complaints about this privacy policy, please contact our data protection team. Our support team is available seven days a week, 24 hours a day, in Bangla and English.
Contact Information
Email: [email protected]
Live Chat: Available at all times in the bottom right corner of the website
Support languages: Bangla and English
Hours: 24/7 — every day of the week